United India Insurance Company Limited withdrawn of Top Up Medicare Policy

HO: HEALTH: CIR: 07: 2020-21 30.06.2020 

RE: WITHDRAWAL OF TOP UP MEDICARE POLICY 

Our retail health product ‘Top Up Medicare Policy' shall be withdrawn with effect from 01st October 2020 and will no longer be available for renewal thereafter. 

In view of the above, Head Office has initiated the following action: 

1. Arranged for sending text message and Email to all the existing policyholders of Top Up Medicare Policy, at their mobile numbers/ Email address available in our records, informing about the withdrawal of the product. The dispatch of these messages/ Emails shall commence on or before 01.07.2020. 

2. Arranged for generation of a letter at policy-issuing office to be sent to all the policyholders of this product. The link for generating these letters will be intimated to all operating offices separately through email All the operating offices must immediately print the letters, using the link provided to them, for all the existing customers of this policy and arrange to dispatch the same through recorded delivery and maintain the dispatch records meticulously for future use. 

3. Arranged for display of message regarding withdrawal of Top Up Medicare Policy on our website and also provide a link to the letter to all the existing policyholders regarding withdrawal of the product. 

4. Arranged for publication of notice regarding withdrawal of these two products in two national daily newspapers. The notice will appear in all editions of 'The Times of India' and 'Dainik Bhaskar' on 01.07.2020. 

5. Informed HO IT to initiate all measures to block issue of fresh Top Up Medicare Policy in our software w.e.f. 01.07.2020 and block the renewal also w.e.f. 01st October 2020. However, necessary arrangement will be made in GC core for migration of Top Up Medicare policies to Super Top Up Medicare Policy'. Necessary changes are also being made in the renewal notice for this product. 

The above measures are being undertaken so that all the existing customers are properly informed well in time and the migration process is hassle-free. This is also in accordance with the Regulations. 

Further, please note that in case, the renewal of Top Up Medicare Policy is due between 01.07.2020 to 30.09.2020, at the time of renewal, the policyholder shall be provided an option of renewing his/her Top Up Medicare policy at existing terms, conditions, and premium rates for only one more year. No subsequent renewals shall be permitted as the product ceases to exist w.e.f. 1st October 2020. 

Alternatively, the policyholder has an option to migrate to ‘Super Top Up Medicare Policy’ at an equal Sum Insured. Please note that after migration to Super Top Up Medicare Policy, the premium rates, guidelines and policy terms and conditions of Super Top Up Medicare Policy shall be applicable. Suitable credit of continuity/waiting periods for all the previous policy years would be extended in the new Super Top Up policy, provided his/her existing Top Up Medicare policy has been maintained without a break. 

In case, the renewal is due on or after 1st October 2020, he/ she has to necessarily migrate to ‘Super Top Up Medicare Policy’ at an equal Sum Insured as the product ceases to exist from 1st October 2020. 

Please ensure dispatch of the letters to all the existing customers and also assist them in migration of their policies. 

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